RESUME
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Professional
info
I am seeking to foster a cooperative and welcoming work environment and to give my best in every capacity. Currently seeking entry-level experience in a library.
Work
experience
Sales Associate
Urban Mattress | Austin, Texas
November 2019 - present
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Assisted customers in selecting a mattress and associated bedding products
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Handled customer complaints as needed and brought issues to a resolution
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Completed computer-related tasks and research projects as assigned by owner
Employee, Shift Lead Manager
Spoons Frozen Yogurt | College Station, Texas
August 2017 - July 2019
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Shift Lead Manager (February 2019-July 2019)
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Handled customer complaints as needed and brought issues to a resolution
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Worked the register, kept the store cleaned, refilled yogurts and toppings, put away shipments, ran deposits to bank, assisted with catering needs
Intern
The Highlights Foundation | Boyds Mills, Pennsylvania
July 2018
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Workshops designed to help aspiring authors and illustrators
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Assisted with media, including photography of the property and work-shoppers, compiling a slideshow at the end of every workshop, and video work
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Assisted executive director, answered questions, checked people in, took care of concerns, led history walks and helped with general assistance of maintenance of workshops
Education
University of Texas at Austin
MS in Information Studies
August 2019-May 2021| GPR: 4.0
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Concentrations in Public Librarianship, Academic Librarianship
Texas A&M University
BA in English
August 2015-December 2018 | GPR: 4.0
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Graduated Summa Cum Laude
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Sigma Tau Delta English Honor Society, Phi Beta Kappa Honor Society
Skills
Cooperative Team Member
Detail Orientated
Strong Organization Skills
Hardworking and Diligent
Verbal and Written Communication
Customer Service
Problem Solving
Interpersonal Skills
Ability to Operate Standard Computer and Software Applications
Proficient In:
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Microsoft Word
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Microsoft Excel
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Powerpoint
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Google Drive
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Zoom
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LibApps
Awards/Honors
Academic Honors
College of Liberal Arts Dean’s List, December 2015 – December 2018
National Home School Honor Society August 2014 – May 2015
Sigma Tau Delta English Honor Society March 2018 – Present
Phi Beta Kappa Honor Society
December 2018 – Present
Membership in Professional Organizations
American Library Association (ALA) - UT Chapter
2019 – Present
Scholarships and Grants
Charles A. and Alice C. Reeve Endowed Graduate Fellowship
Fall 2019 – Spring 2021
University Tuition Grant – Continuing Graduate
Fall 2020 – Spring 2021